SUMMARY
Organizational, planning and executing skills developed while in various positions and industries, bringing in-depth experience and added value to each project and client.
CORE COMPETENCIES
- Ability to turn Business and Technical concepts into useful instructional manuals
- Significant experience in identifying and directing process redesign and continual improvement projects
- Solid organizational, planning and execution skills
- Knowledge of health and safety regulations and food preparation standards
- In-depth knowledge of Project Management, ITIL, Lean and Agile SCRUM, food safety and hygiene best practices
- Broad experience in Education, Financial, Insurance, Telecommunications, Retail, Pharmaceutical Research, Food Service industries
PROFESSIONAL EXPERIENCE
Food Service
> Various kitchens
> August 1986 - Present
> Highlights –My professional and personal journey has pushed me to present dishes that looks, tastes and meets expectations. I bring to the kitchen many years of experience preparing, cooking and presenting meals at home and in professional kitchens.
> Activities – Planning, preparing and executing recipes. Work station and equipment cleaning and sanitation. Documentation of kitchen standards and accompanying recipes.
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IT Professional
> Various IT Firms
> August 2000 - Present
> Highlights – Worked on various projects as a technical writer, business analyst and project manager
> Activities – Communication within the team and the customer to provide the project deliverables in a timely and cost effective manner. Examples: Wrote Technical and End-user manuals, mapped processes and established Standards, and cultivated Best Practices.
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Teacher
> Various Institutions
> September 1991 - December 2000
> Highlights – Taught English as a Second Language in Montreal at McGill university and abroad in Poland and China
> Activities – Plan lessons, prepare the materials and present according to the school and student needs. Monitor and evaluate while providing constructive feedback.
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CERTIFICATIONS AND CONFERENCES
- MAPAQ, Attestation en Hygiene et Salubrite Alimentaires, Certification #200150
- Scrum Alliance, , Certificated SCRUM Master (CSM) , January 2011
- PMI, PMP Certificate , July, 2010
- APM Group, ITIL V3 FOUNDATION , January 2009
- Praxis Life Science, ABCs OF COMPUTER SYSTEM VALIDATION , April 2008
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EDUCATION
- O'Sullivan College , COMPUTER PROGRAMMER-ANALYST (AEC), September 1999 - November 2000
- University of Windsor , BACHELOR OF ARTS (Psychology), September 1984 - May 1989
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PROFESSIONAL AFFILIATION
- Member of PMI, since June 2009
- Member of IIBA, since February 2010
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HOBBIES AND INTERESTS
- Cuisine and food preparations
- Black & White darkroom development
- Foley field recording and audio mixes
- Practice the ukulele
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Last updated:
October 2024
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